Tru By Hilton Merrillville
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Nhận xét của Khách
The desk staff were very kind. I thought it was a nice and inviting touch that the TV had "welcome Sarah" on it as a screensaver. The room was minimalist which I really appreciated. I personally think having a dresser or armoire I think is pretty useless, I have never used them when traveling. The hotel and room were very clean. I felt safe knowing and seeing there were cameras everywhere. There were plenty of electric and USB outlets. They were placed where they would be most used. I will definitely go out of my way to stay in a Tru again.
Sarah
tháng 6 năm 2025
I gladly share my review about this hotel. First, I must say that Annette at this hotel is the kindest, most outgoing, warm hotel server I have ever experienced. Each day she greeted me with a warm smile and asked how everything was going. Tru Hilton should give Annette a promotion to Hospitality Manager! The hotel was very clean and there were always people cleaning it - in the food area, hallways, and rooms. The food assortment at the front desk was great - healthy and lots of protein, which I like. There were also yummy snacks like candy and chips, which I also like :) The front desk person was very kind. I never felt like I was putting anyone out or a burden. All the people, from the service man (who helped fix my remote) to Annette who always had a warm, welcoming smile, were absolutely the best. 10, 10, 10 on this great hotel! Thank you, everyone!
Anne
tháng 2 năm 2025
Friendliness of the staff, vibrant decor, comfortable bed, fridge in the room, iron and ironing board in the room. Good for a one night stay.Welcome gift of water and snacks.
Gaylis
tháng 6 năm 2025
When we first arrived to check in , the lady went over everything and answered our questions. Very friendly. The breakfast was excellent. We were greeted by Annette ( I believe that was her name) when we walked up To get breakfast, she explained what was what .She had a great bubbly personality! This is our half way stop coming from Wisconsin to visit family in Ohio. We will definitely be back! 😊
Jason
tháng 3 năm 2025
Friendliness & Welcoming Environment. Liked all of the outlets in room and quiet and room darkening shade. Annette's hugs and care a breakfast are prett special too. Shower head could be better (more water pressure).
Mary
tháng 5 năm 2025
Wow!!! This place is very clean and the staff is very friendly when I read the reviews I was skeptical that this place was in 9.5 range after staying I now know why.. they actually do care and go out of their way to to make you feel secure and happy.
Tracy
tháng 4 năm 2025
I really enjoyed the breakfast. It was a good selection of choices. The coffee taste really good. I enjoyed being able to watch the morning news while eating breakfast.
Bruce
tháng 11 năm 2024
Very friendly and helpful staff with a brand new building. Having an extra staff on overnights to clean the elevators, bissell the carpets, and wipe glass windows/doors might help with now and in the long run. Otherwise, everything was exceptionally clean. The beds were comfortable with nice pillows.
Kld12301979
tháng 4 năm 2025
Staff very friendly. Breakfast good. Beds comfortable. Everything very new.
Lauren
tháng 6 năm 2025
Breakfast was very good. The grits were awesome. Your staff member Annette made me and my husband feel welcome. This is the only Hotel I have been in lately that was friendly, and the staff was very welcoming.
Perez
tháng 4 năm 2025
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